CANCELLATIONS
All cancellations must be made within 24 hours after the order is placed. NO EXCEPTIONS. Please email admin@fybermods.com if you need to cancel an order. Email timestamp will be used to determine eligibility. A full refund will be issued if the order has not been shipped and/or is not pending fabrication. If you choose to cancel your order after it has been shipped, you will be responsible for the initial freight charge, the return freight charge, and a 10% restocking fee. Please allow 5-7 business days to process the refund. Once a credit card is processed for purchase of an item, the order is non-refundable without a 6% restocking fee, even if the items have not shipped. We cannot reverse a credit card charge without incurring a fee from the credit card processing company, and must pass that along to the ordering customer. There are no refunds for pre-order parts or deposits for pre-order parts.
Products
Our goal is to provide best-in-class product to our customers. All products are tested in development and inspected prior to shipment. In the event there is an issue with one of our products, please email us photos / explanation of the problem. If resolution is possible, we will send you replacement product after the original part is returned to Fybermods. No refunds will be issued for defective parts. Only exchanges or store credit may be issued. NO EXCEPTIONS.
SHIPMENTS
Upon receiving your order from Fybermods, you must inspect all parts and advise within 24 hours if there are any missing or damaged parts. Fybermods will not be held responsible for perceived / actual damage or missing parts beyond 24 hours after receipt by customer.
Returns
Item details and pictures are accurate descriptions of the product you are purchasing. Therefore, we do not accept returns due to customer negligence when purchasing. No exceptions. Any unauthorized packages returned without original packaging and RMA number will be refused and send back to the customer. Freight collect and CAD packages will not be accepted. There are absolutely no refunds for any used items regardless of damage or performance. ALL SALES ARE FINAL. All returns are subject to a 10% restocking fee.
International Returns
There are absolutely no refunds, returns, or exchanges on any international orders, including Canada/Mexico. ALL INTERNATIONAL SALES ARE FINAL.
Disclaimer
By purchasing Fybermods products, you agree, understand, and are liable if there are any issues that arise from modifying your vehicle from its original OEM design. Fybermods, any of its affiliates, agents, associated LLCs, and/or owner(s) will not be responsible or held responsible for any damages caused directly or indirectly to any vehicle, motorcycle, 3-wheeled vehicle, or any person. Due to the nature of the products sold by Fybermods, all products are considered aftermarket modifications chosen by customers to alter their vehicle from OEM design by their own free will. By purchasing Fybermods products, you agree and understand and are liable if there are any issues that arise from modifying your vehicle from its original OEM design. Fybermods will not be held responsible for any and all charges related to inspections, service, vehicle manufacturer warranty, and/or labor of said items. It is the purchaser's sole responsibility to adhere to any local/state/country regulations. regulations.
General Disclaimer
By purchasing any Fybermods products, you agree to all terms and conditions set forth on our website and forfeit any and all legal/civil claims and hold harmless Fybermods, Associated LLC(s), its agents, employees, affiliates, and owner(s). You also agree that it is the purchaser's responsibility for any and all damage the could be caused to your vehicle or person during or after the installation process of any product sold on our website.
Note: The name "Fybermods" used above is an registered trade name in the state of Ohio.